Collect Your Order With Ease
Information about preparing, collecting and receiving your order from Chickpea & Co.
1. Collection Service
Customers can select collection when placing an order through the available ordering options.
Collection allows customers to pick up freshly prepared menu items at the agreed collection time.
2. Preparation Time
Orders are prepared after confirmation to ensure food quality and suitable preparation.
- Standard orders are usually ready within 20–40 minutes.
- Larger orders may require additional preparation time.
- Group or advance orders should be arranged at least 24 hours before the preferred collection time.
3. Collection Time
Customers should collect their order as close as possible to the selected collection time.
- Orders should normally be collected within 30 minutes of the selected collection time.
- Delays should be communicated to our team as soon as possible.
- Longer collection delays may affect food quality.
4. Collection Process
The collection process follows these simple steps:
5. Changes To Collection Time
If you need to adjust your collection time, please contact our team as soon as possible.
Requests received before preparation begins can normally be considered where possible.
6. Order Accuracy
Customers are encouraged to review their order details before confirming their selection.
If you notice any issue with your collection order, please contact our team promptly so we can review the matter.
7. Support And Assistance
Our team is available to assist with questions about collection arrangements, menu information and general enquiries.
Messages are normally reviewed within 1–2 working days.