Helpful Information For Your Visit & Order
Find answers about our menu, ordering process, collection, delivery arrangements and customer support.
Customers can browse the available menu items online and select their preferred dishes. Orders can be arranged for collection or available delivery options shown during the ordering process.
Standard orders are normally prepared within 20–40 minutes after confirmation. Larger selections or group orders may require additional preparation time. Any estimated preparation time will be provided during ordering.
Yes. Customers may select a preferred collection time where available. Please arrive within 30 minutes of the selected collection time to help maintain food quality.
Delivery availability depends on service coverage, operating hours and order availability. Delivery times are generally within 30–60 minutes after preparation, depending on circumstances.
Requests to change an order should be submitted as soon as possible. Changes can normally only be considered before kitchen preparation has started.
For general questions, menu enquiries or booking requests, customers can contact our team through the contact page. Responses are normally provided within 1–2 working days.
Menu descriptions include available ingredient information. Customers with specific dietary requirements should contact our team before ordering so suitable guidance can be provided.
If an order cannot be fulfilled as expected, our team will contact the customer using the information provided during ordering. Suitable arrangements will be discussed within 3 working days.
Still Need Help?
If your question is not covered above, please contact our team and we will assist with your enquiry.
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