Freshly Prepared, Delivered With Care
Information about delivery areas, preparation times and receiving your order.
1. Delivery Service
Delivery is available for selected nearby addresses during our normal operating hours.
Availability depends on location, operating capacity and order preparation requirements.
Customers should provide accurate delivery details to help ensure smooth order handling.
2. Delivery Area
Our delivery service is designed for customers within the available local service area.
- Delivery availability is based on the address entered during ordering.
- Some locations may not be available outside the current service coverage.
- Customers should ensure the delivery address is complete and accurate.
3. Preparation Time
Each order is prepared after confirmation to maintain freshness and quality.
4. Estimated Delivery Time
After preparation is completed, delivery normally takes approximately 30–60 minutes depending on distance, traffic conditions and daily demand.
- Standard delivery: approximately 30–60 minutes after preparation.
- Busy periods may require additional time.
- Weather conditions or unexpected circumstances may affect estimated arrival times.
5. Delivery Process
Customer selects available delivery option and provides delivery details.
Kitchen prepares the selected dishes according to the order requirements.
Order is packed carefully and arranged for collection by the delivery service.
Order is delivered to the provided address.
6. Delivery Timing During Busy Periods
During evenings, weekends and special occasions, order volumes may increase.
Customers should allow additional preparation or delivery time during these periods.
Where possible, estimated timings will be provided during the ordering process.
7. Receiving Your Order
Customers should ensure someone is available at the delivery address to receive the order.
- Please check that the delivery address details are correct before completing your order.
- Customers should contact our team promptly if there are difficulties receiving an order.
- Delivery information should remain accessible during the expected delivery period.
8. Changes To Delivery Details
Requests to update delivery details should be made as soon as possible.
Changes can normally only be considered before the order preparation process begins.
9. Delivery Issues
If an issue occurs with delivery arrangements, customers should contact our team with their order details.
We aim to review delivery enquiries within 1–2 working days and provide suitable assistance.